Close Engagement API

The Close Engagement API gives app customers a way to close the current messaging session with the agent.

API method for sending customer close message is exposed from NuanMessaging class. Get the instance of NuanMessaging by using below code.

  1. Using closeEngagementAPI
  2. Accessing Response
  3. Code Example
Public Methods

  • -(void) endEngagement

    Sends close message to agent. This method raises an exception if status of the current engagement is neither created or nor queued.


	
	 let nuanMessaging = NuanMessaging.getInstance();
	 
      nuanMessaging.endEngagement();